Get Professional Customization for any Website!
Contact us here for a free quote.

Okay
  Public Ticket #1893823
Unable to create new menu
Closed

Comments

  • Marlene started the conversation

    I am experiencing a problem with the menu. 

    Following your video tutorial, I went to Menus and created a new Menu, and called it Primary Menu. Then I changed what I thought were all the locations required so everything would point to this one...but when I refresh my site, it still looks the same. 

    I tried again, this time calling it New Menu.  This did not work either and the original demo menu still remains. I've attached some screen grabs and would appreciate your help.

  •  184
    George replied

    Hi Marlene,

    When you have the menu issue please make sure that your primary menu name start with a letter at the beginning of the alphabet, for example "A New Menu". This is a WP issue.

    Hope this helps.

    Best regards,

    George

  • Marlene replied

    Hi George,

    Wow....this worked!!  I can't believe it was that simple and surely it needs to be something WP needs to look at.  Thanks so much for providing this tip though as it has solved the problem.  :-)

    Cheers,

    Marlene